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- Groundwork -
informational interviews, aka "random reach outs"

by fergus mellon

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Informational Interviews sound scary and in some ways are mislabeled as  they are not job interviews but instead are really just ways of getting more information on an industry, company, or functional area.  Think of them instead as a "Random Reach Out".  They can be exceptionally useful in helping you land a job as they may uncover opportunities you were unaware of.              

At an early stage in my career I did not think twice about contacting companies that I was interested in and this is all you have to do!  The easiest way of getting started is to contact someone with whom you have some type of relationship.  It might be a friend's parent, an alumni who has said they are open to helping graduates of their former University, a friend or neighbor of your parents, someone who gave a guest lecture at College or even someone you saw in the news or read about in an industry publication.  Do not feel shy about contacting anyone, just make sure you have a strong introductory email or letter so that you grab their attention.

The one piece to keep in mind is that while the person you are contacting is the most important person to you, for them even, if they are very generous in terms of the time they will spend with you, you are very low on their priority list.  They are unlikely to respond to your first attempt at contacting them.  This does not mean the person you are contacting does not want to speak to you, but instead can just mean that they are very busy. 

Don’t be put off.

If your first well thought out email is unanswered, have it in your mind that you are likely to have to attempt contact up to 5 times (try to mix 3 emails and 2 phone calls) before giving up.  If, after 5 attempts you get nowhere then call it a day and move on.

Once you get the chance to have an Informational Interview keep to the following 5 Steps

1)    Prepare an informal agenda.  Set out ahead of time what you want to achieve.  At a minimum it should be:
  1. How did your contact break into the industry?  What advice would they give you for getting into the industry?
  2. Are there opportunities at the company?   What is the hiring process?
  3. What are the qualities that the successful candidates have?
  4. What has their career path been?
  5. Are there other companies that are interesting and that they would recommend you look at?  Are there interesting but less established and less well known companies that you should be looking into?

2)    Listen!  You are meeting to get information and you will do that by not just asking great questions but more importantly listening to responses.  It can be stressful meeting someone who is at a company that you want to break into and meeting with someone who is senior and older than you.  This can mean that you get nervous and nervous people tend to talk more and occasionally too much.  Be aware of this going into the meeting. While you will want to come across as interested in the person you will want to strike a balance between asking questions and listening to their advice. 

If you find yourself cutting off the person you are meeting with, note it and then do your best to stop it!  If you find that in your first one or two informational interviews that you have cut the person off, don't dwell on it as most people you meet will be forgiving of Early Stage Professionals (everyone knows what it's like to be starting off!).  Instead learn from the experience and modify your behavior for future meetings.  You will eventually find the right balance between talking and listening.

3)    Get Next Steps.  Even if there are no tangible next steps at the company whose representative you have met, that is ok.  Instead ask the person you have met with if there is anyone in their network they can introduce you to. 

This will ensure that you are casting your (job) net widely by getting access to their contacts.  Don't be worried if they do not have someone who springs to mind.  Instead in your thank you email to them (you should send a thank you email BTW!) respectfully ask that in the event they think of someone who can help you that they make an introduction.

4)    Be Thankful.  First make sure you thank the person for their time and ask them to keep you in mind both at their company and within their own network.  Also, follow-up with a thank you card or email. It is pretty much expected so do it!   

5)    Keep in Contact.  Even if there is no tangible outcome (i.e. no job or referral within your contact's network), keep in contact.  This does not mean that you need to send a weekly email; remember you don’t want to be a stalker!  Instead if you read an interesting article that is relevant to your conversation send it on and then provide an update on your career search (who you met, any successes, jobs you are applying to).  If progress is slow in your search, there is no harm in asking for any ideas in terms of other people to meet, especially if you did not get these from your first meeting.

And..... when you get your job don't just give up on keeping in contact with the people you have met.  The former "Random Reach Outs" are now part of your new network and you will want to build (or at least maintain) the relationship you have.  This doesn't mean you need to contact them every week or even month, but do have a goal of trying to get a coffee with them once every six months.  I find with some contacts that even if I try for a  meeting twice a year, typically due to their  busy schedule, a coffee or after work drink will likely be cancelled or moved so could even slip to just once a year.  If once a year, don't panic.  That is just fine!

Finally, just go for it in terms of "Random Reach Outs".  There really is nothing to lose and everything to gain from them.  I received internships at Jaguar Cars, Saatchi & Saatchi and a major UK car magazine called "What Car?" all through initiating contact at companies I was interested in and being open and persistent in getting contacts there.  In every case I did not have a personal contact to rely on, but instead relied on the goodness of others and it worked!

Next Section: Taking a Shortcut: Using Your Network or skip to Job Interview

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Visiting these pages because you've been to a number of interviews and not yet got a job?  Don't worry. Or if you're worrying know that it's common for a job search to take months and not days.  Here are some related columns on keeping motivated and dealing with the stress of it all: 
​

Keeping Positive During Your Job Search
Dealing With Rejection and Feedback
Overwhelmed? Try a Mental Refresh

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In the first 5 or so years of your career?  Want actionable career advice? Buy Early Stage Professional: starting off right, the no nonsense professional skills book designed so that everyone can succeed in the workplace! 

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Must Do's

Resume
The Application Letter 
​
The Free Conundrum: Should You Take an Unpaid Internship?

Groundwork

Informational Interviews 
Taking a Shortcut: Using Your Network 
Dealing with a Low GPA
​
Responding to Recruiters

Dealing with Rejection

You Don't Get the Job: Getting Feedback
​Keeping Motivated Through the Search

Closing the Deal & Signing On

The Job Interview
Interview Questions
Questions You Should Ask
Simulations 
Interviews with Other Applicants
Dealing with References
Negotiating Your Salary
How to Resign (if you already have a job)
​
The First Week

Wise Words

Annual Reviews
Layoffs.  The Afterlife
Your Manager As Partner
Owning Mistakes

Crushing IT

Money

Library

WISE WORDS

Bureaucracy

Copyright © 2016 - 2020
  • Home
  • Getting a job
    • Must Do's - Resume
    • Must Do's - Application Letter
    • Must Do's - Internships
    • Groundwork - Informational Interviews
    • Groundwork - Your Network
    • Groundwork - GPA Issues
    • Groundwork - Recruiters
    • Dealing with Rejection - Feedback
    • Dealing with Rejection - Keeping Motivated
    • Closing the Deal - The Interview
    • Closing the Deal - Interview Q's
    • Closing the Deal - Your Questions
    • Closing the Deal - Simulations
    • Closing the Deal - Group Interviews
    • Closing the Deal - References
    • Signing On - Salary Negotiation
    • Signing On - How to Resign
    • Signing On - First Week
  • Crushing It
    • The Hours - What Time Should I Start
    • The Hours - What If I Am Running Late?
    • The Hours - Taking Vacation
    • The Hours - Sick Days
    • The Hours - Working Outside Office Hours
    • Professional Skills - One/Ones
    • Professional Skills- Making Meetings on Time
    • Professional Skills - Business Presentations
    • Professional Skills - Social Media, Personal Email
    • A Level Head - Feeling @ Home
    • A Level Head - Be YourProfessionalSelf
    • A Level Head- Staying Positive
  • Wise Words
    • Achieve - Focus on the Results
    • Achieve - Leading from the Start
    • Achieve - Showcase Your Work
    • Achieve - Small is BIG
    • Achieve - Take Action
    • Achieve - Your New Job. A Plan
    • Career Management - Annual Review
    • Career Management - Annual Review Feedback Meeting
    • Career Management - Annual Review: How to Guide
    • Career Management - Career Contentment
    • Career Management - Careers Happen
    • Career Management - Career Journey
    • Career Management - Choosing a Mentor
    • Career Management - Development Planning
    • Career Management - Discomfort Is Good
    • Career Management - Freelancing and Employment Gaps
    • Career Management - Mentally Healthy Choices
    • Career Management - Mentorship Explained
    • Career Management - Post Graduate Degrees
    • Career Management - Promotion Frustration
    • Career Management - Promotions. Move out to move up
    • Career Management - Selecting Your Company
    • Career Management - Understand Yourself
    • Finances - Preparing for a Downturn
    • Finances - Retirement Saving (1)
    • Finances - Retirement Saving (2)
    • Finances - Workplace Benefits
    • Hindsight - Balance the Short- with Long -term
    • Hindsight - Embrace Learning & Your Manager
    • Hindsight - Focus at Work
    • Hindsight - Millennial Reflections
    • Hindsight - Regrets: Time, Money & Pride
    • Hindsight - Take a Career Mulligan
    • Hindsight - Take Advice Sparingly
    • Hindsight - Transition from College
    • Hindsight - Winning Nicely
    • Hindsight - Work Hard. Be Honest. Have Fun
    • Managing Up - Manager as Partner
    • Managing Up - Manage Up to Move Up
    • Managing Up - Mastering Your Manager
    • Managing Up - New Manager
    • Managing Up - Questions For Your Manager
    • Managing Up - Secret Skills of Managing Up
    • Managing Up - Yes Power
    • People & Teamwork - Be a Giver
    • People & Teamwork - Collaboration is Power
    • People & Teamwork - First Time Manager
    • People & Teamwork - LinkedIn as Networking
    • People & Teamwork - Networking Hacks
    • People & Teamwork - Networking as Relationship
    • People & Teamwork - Networking Simplified
    • People & Teamwork - Reputations Travel
    • People & Teamwork - Teamwork as Leadership
    • Sliding Doors - Decision Paths
    • Sliding Doors - Success Requires Luck
    • Speed Bumps - Chutes & Ladders
    • Speed Bumps - Layoffs & Survivors Guilt
    • Speed Bumps - Laid Off? Take a Breath
    • Speed Bumps - Layoffs. The After Life
    • Speed Bumps - Owning Mistakes
    • Work Life - American Work Culture
    • Work Life - Ask Why
    • Work Life - Be Yourself. Be Genuine
    • Work Life - Browned Out?
    • Work Life - Business Travel Guide
    • Work Life - Calendar Management
    • Work Life - Change is Certain
    • Work Life - Difficult Situations
    • Worklife - Focus on Fiyah
    • Work Life - Ghosting
    • Work Life - Help the Early Stage Professionals
    • Work Life- International Remote Working
    • Work Life - In the Zoom
    • Work Life - Mom Skills
    • Work Life - Office As A Stage
    • Work Life - Office Ghouls
    • Work Life - Pre Vacation Checklist
    • Work Life - Returning to Work
    • Work Life - Smartphones & The Office
    • Work Life - Speak Up
    • Work Life - Stage Fright
    • Work Life - Startup Glamour
    • Work Life - Stress Management
    • Work Life - Take A Walk
    • Work Life - Tasks We Hate
    • Work Life - They Quit
    • Work Life - Unlimited Vacation
    • Worklife - Vacation Overview
    • Work Life - Welcome the Newbies
    • Work Life - "Work" From Home
  • Money
    • Money - The Basics
    • Money - Saving for Retirement
    • Money - Retirement Saving
  • Library
    • Book Reviews
    • Webinar Hub
    • USA Today Columns
    • Buy Early Stage Professional
    • Bureaucracy
  • Help Center
    • Annual Reviews
    • Career Speed Bumps
    • Managing Up
    • Promotions & Career Planning
    • Stress Management